Privacy Policy

Last Updated: 01.01.2026


This Privacy Policy describes how Oia Global Company LLC. (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.


1. Information We Collect

1.1 Personal Information

When you use our website, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

1.2 Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data (pages visited, time spent, etc.)


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver purchased products (including perfumes and gift cards)
  • Communicate with you about orders or inquiries
  • Improve our website and customer experience
  • Prevent fraud and ensure secure transactions


3. Gift Cards Policy (Data Handling)

When purchasing gift cards:

  • Recipient details (if provided) are used solely for delivery purposes
  • Gift cards are non-refundable and non-exchangeable
  • We do not store gift card codes in a way accessible to unauthorized users


4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processors (e.g., secure payment gateways)
  • Shipping and delivery partners
  • Legal authorities if required by law in the Kingdom of Saudi Arabia


5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure.


6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic

You can disable cookies through your browser settings.


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

To exercise your rights, please contact us.


8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes


9. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.


10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.


12. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia.


13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Email: support@oiashop.com